Can I change my parcel delivery address?
Once an order has been placed, it is no longer possible to change the shipping address. However, if you have not yet placed an order, you can correct or modify your address at any time: just click on the Profile button that you find at the top right in the header of the site. From there you will have access to your personal data panel, click on the Multiple Addresses section and modify your data.
Where are TerraPremiata products shipped?
Currently, throughout Italy.
What are the shipping times for my parcel?
The warehouse operates from Monday to Friday - excluding holidays and Saturdays - and our logistics operator delivers within 3 days of receiving the order if placed by 11.30 am, or within 4 days if placed after 12 pm.
For Calabria, Sicily, and Sardinia, delivery requires an additional 24 hours compared to the order placement date and time.
For more information, please consult the Terms and Conditions of Sale.
Can I track my order's shipment?
Within your reserved area, in the Orders section, you can check the progress of your parcel. Alternatively, you can check the progress of your shipment by clicking on the link we sent you via email.
How much does parcel shipping cost?
Shipping costs are fixed and amount to €13.00 for a single bottle and cases up to 4 bottles, €18.00 for cases of 5 and 6 bottles, and €25.00 for a case of 12 bottles.
For orders over €120.00, shipping is free.